Authorised to collect for over 30 lenders including

Why you should pay debt?

Frequently asked questions?

I have paid my amount, why are you are still calling or messaging me?

Depending on the lender it can take up to 5 working days for the payment to be reflect in lender systems. Please ignore messages if you have paid.

Which lenders do you work with?

We work with lots of digital lenders in India including Paytm, RupeeRedee, TrueBalance, Kaarva and Bon Credit. For a full list of lender partners please refer to www.creditmate.in

I have a dispute about the overdue amount or balance?

Please raise your query directly with your lender

I disliked the way the call agent spoke to me

We take borrower experience very seriously, we record every single phone call between borrowers and collection agents for your safety and experience. If you feel the call was unreasonable we will investigate the matter.

I cannot pay right now.

It is always better to have a discussion about your circumstances than to try to ignore. We and our lenders understand sometimes borrowers may not be able to pay the full amount on time. The best route is to discuss and perhaps to pay in part or request a settlement.

If your question is not answered by these frequently asked questions or you have an ongoing issue please give your details below, we will get back to you shortly.

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About CreditMate

Why CreditMate?

CreditMate is a Paytm backed 3 year old Fintech based in Mumbai, India. We are a team of finance professionals, marketers, product builders, tech innovators and data scientists with extensive experience of operating in India from grassroots to large corporates. Our founders are serial entrepreneurs with successful business outcomes and high credibility.

Features

Online payment

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Cash pickup services

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100% secured

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Why our customers love us

Customer speak

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Ramesh Kumar Gupta

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Ramesh Kumar Gupta

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Mahesh Kumar Gupta

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Jainesh Kumar Gupta

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