Reduce
Collection Cost

Boost
Recovery Rate

Through our Artificial Intelligence and Machine Learning
driven Loan Collection and Automation Platform

Book a Demo

Trusted by Leading Banks, NBFCs & Fintechs

Reduce
Collection Cost

Boost
Recovery Rate

Through our Artificial Intelligence and Machine Learning driven Loan Collection and Automation Platform

Trusted by Leading Banks, NBFCs & Fintechs

Our AI driven algos segment the borrowers
basis probability to pay & contactability

Our AI driven algos
segment the borrowers
basis probability to pay &
contactability

Super charge your Debt Collections

Superior
Engagement

Achieve upto 5x higher borrower engagement on Paytm App, compared to traditional digital channels

AI driven collection strategies

Drive up collection rates, using most effective strategies suggested by our AI algos based on borrower’s probability to pay

Best in Class Telephony Tech

Improve agent productivity with progressive & predictive dialers. Reduce Telecalling cost with voice bots.

Comprehensive Solution

Engage via Paytm app, SMS, IVR, Whatsapp, Voice bot, Tele calling. Multi lingual support, Cash pick up option, Field agent app.

Superior
Engagement

Achieve upto 5x higher borrower engagement on Paytm App, compared to traditional digital channels

AI driven collection strategies

Drive up collection rates, using most effective strategies suggested by our AI algos based on borrower’s probability to pay

Best in Class Telephony Tech

Improve agent productivity with progressive & predictive dialers. Reduce Telecalling cost with voice bots.

Comprehensive Solution

Engage via Paytm app, SMS, IVR, Whatsapp, Voice bot, Tele calling. Multi lingual support, Cash pick up option, Field agent app.

The Paytm App Advantage

Push

Notification

Send timely payment

reminders

Chat

Notification

Direct conversation with

borrowers

Payment

Reminder

Setup reminders on Paytm

app homepage

Payment

Gateway

Fast, easy & secure

payments on app & web

The Paytm App Advantage

Push Notification

Send timely payment reminders

Chat Notification

Direct conversation with
borrowers

Payment Reminder

Setup reminders on Paytm homepage

Solving for Entire Collection Lifecycle

EMI Payments on Paytm App

Setup payment reminders

Drive eNACH registrations

Incentivise timely payments

Reduce Bounce
Rate

Run pre-delinquency campaigns

Engage on Paytm app

Use SMS, IVR, Whatsapp & Voice bot

Soft Collections (early DPD)

Segment borrowers with our AI driven algos

Digital channels for low-risk borrowers

Physical channels for high-risk borrowers

Hard Collections
(late DPD)

Telecalling

Field visit

EMI Payments on Paytm App

Setup payment reminders

Drive eNACH registrations

Incentivise timely payments

Reduce Bounce
Rate

Run pre-delinquency campaigns

Engage on Paytm app

Use SMS, IVR, Whatsapp & Voice bot

Soft Collections (early DPD)

Segment borrowers with our AI driven algos

Digital channels for low-risk borrowers

Physical channels for high-risk borrowers

Hard Collections
(late DPD)

Telecalling

Field visit

Creditmate SaaS Platform

Comprehensive & reliable collection management software

Process
Automation

Classify borrowers into multiple risk segments and prioritize according to higher probability of payment. Onboard multiple collection agencies with dynamic allocation of borrowers.

Communication Channels

Smart insights on best communication channels to connect & best time to contact. Engage via SMS, IVR, Whatsapp, Voice bot, Predictive Dialer through a single platform.

CXO Dashboards

Optimize borrower allocation to agencies & manage multiple portfolios through enterprise-level dashboards. Real-time tracking of field agent productivity with mobile app.

Targeted Campaigns

Call and reach your borrowers through alternate channels. Create an enterprise-level strategy to reduce NPAs. Choose from hundreds of multi lingual campaign templates.

Easily access cases by pincode, customer name, contact number, loan account, case status, case bucket, follow-up date & pick-up date
Multiple payment options including cash collection, instant payment link, QR code & direct transfer to your bank account
GPS based navigation support,
click to call, upload images & videos
Available in 4 languages (English, Hindi, Marathi & Gujarati)

Download the App

Easily access cases by pincode, customer name, contact number, loan account, case status, case bucket, follow-up date & pick-up date

Multiple payment options including cash collection, instant payment link, QR code & direct transfer to lender's bank account

GPS based navigation support, click to call, upload images & videos

Available in 4 languages (English, Hindi, Marathi & Gujarati)

Download the App

Reduction in bounce rate for
a leading Indian Private Bank

Problem Statement

A leading Indian Private Bank wanted to leverage our technology for one of their loan portfolio to reduce bounce rate

Strategy

CreditMate ran its proprietary AI driven algorithms to segment customers into 10 different risk buckets

Deployed personalized campaigns for each bucket through an optimal mix of digital & physical channels

Business Impact

20% reduction in bounce rate

Higher coverage and contactability with improved customer experience

Cost reduction for a Leading
Fintech

Problem Statement

A leading fintech wanted to reduce their collection costs by migrating from physical to digital channels

Strategy

CreditMate ran its proprietary AI driven algorithms to segment customers into various risk buckets

Replaced telecalling with digital communication channels for certain low risk buckets

Business Impact

31% reduction in telecalling seats without any impact on collection performance

Choose a solution best suited for your collection needs

Choose a solution

best suited for your

collection needs

Automate and streamline your collection process

Onboard multiple agencies

AI driven strategy recommendations

Run SMS, IVR, Whatsapp, Voice bot, Predictive Dialer campaigns

Field Agent App

Real time Analytics

Online payments and cash pick up option

We run collections for you

Allocate your cases to CreditMate

We leverage our AI algos to segment borrowers basis probability to repay

We deploy custom campaigns across Paytm app, SMS, IVR, Whatsapp, Voice bot, Tele calling, Field network

Performance based payout

We help reduce your bounce rate

Allocate your cases to CreditMate

We leverage our AI algos to segment borrowers basis probability to default

We engage with your borrowers via Paytm app, SMS, IVR, Whatsapp, Voice bot, Tele calling

Option to incentivise borrowers for timely payments

Provide seamless payment experience to your borrowers

Your borrowers pay EMI on Paytm app

Setup payment reminders

Drive eNACH registrations

Option to auto debit from borrower's Paytm Payments Bank or UPI account

Option to reward borrowers for timely payments

Book a Demo

Your Name

Company Name

Email ID

Mobile Number

Your Message

I am a

Lender

Collection agency

Other

Book a Demo

You can also write to us at
hello@creditmate.in

Comprehensive & reliable collection management software