How it works

Our technology platform enables lenders of all sizes to collect in every geography of India online or offline with machine learning efficiency

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Lender upload cases using
CreditMate API

CreditMate Collection Platform

Network of collection suppliers

Operations managed & optimised

Reporting and insight

Machine learning / Automation

Millions of data points

Aggregation of cases

Real time insight and status

Ready to start?

Book a demo online or in person to see how CreditMate's platform can safeguard your borrowers, improve your collections performance and reduce your coosts

What Makes us Different

100% secure

  • Data and Privacy secured to ensure regulatory compliance.
  • Real time call and field visit monitoring.
  • Sentiment analysis and call recording.

Better Performance

  • Machine Learning improves collections rates like never before.
  • Real time performance management and optimization.
  • ML filtering defines collection strategies and provides portfolio returns.

MIS

  • Manage and view performance at a portfolio, agency or individual agent level.
  • Reconcilliation simplified, on demand accurate billing.
  • Field agent location and cash management

All Geographies

  • Metro to tier 3.
  • All states.
  • All languages.

All stages of delinquency

  • From pre-bounce to late stage resolution and settlement

Lower Cost

  • Technology first means lower cost and better results.
  • Dynamic allocation means only pay agency prices for actual agency work.

Partnership Options

A technology platform provides all participants with benefits. Single minded focus

Full service

  • Allocate cases to creditmate
  • We deploy our technology plus our network of collection suppliers
  • All reporting and MIS included
  • Optional use of creditmate payment modules
  • Full control of methodologies and rules

Platform

  • Use CreditMate to optimize existing collections partners and internal teams
  • Reduced overhead, enhanced performance
  • Optional use of CreditMate automated collections and intelligence
  • Optional use of CreditMate network to fill out gaps in collection coverage

OR

A combination of your existing collection agencies and teams supplemented by our network and our platform

Authorised to collect for over 30 lenders including

About CreditMate

Why CreditMate?

CreditMate is a Paytm backed 3 year old Fintech based in Mumbai, India. We are a team of finance professionals, marketers, product builders, tech innovators and data scientists with extensive experience of operating in India from grassroots to large corporates. Our founders are serial entrepreneurs with successful business outcomes and high credibility.

Features

Online payment

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Cash pickup services

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Cash drop centre

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100% secured

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